WE ARE HERE TO HELP YOU MAKE YOUR WEDDING DAY ONE TO REMEMBER

FREQUENTLY ASKED QUESTIONS

Have a question to ask. Chances are this award winning Melbourne wedding venue has heard it before. If you have a question, please do not hesitate to ask. We are here for you and your guests. Call us on (03) 5968 8392 or email us enquiries@avaloncastle.com.au
 

GENERAL

1How Many Ceremony Locations Do You Offer?
You can be married anywhere on the property but the main locations are:
  • The Gazebo and Amphitheatre
  • The Rose Terrace
  • The Secret Garden
  • The Chapel with Heating or Cooling
2How Many Guests May We Invite?
Up to a 120 guests may attend your reception - more for a cocktail event. We also have a mini wedding package available for up to 30. Ask for the mini wedding brochure and tailor it to suit your needs.
3Do We Organise Our Own Celebrant and Suppliers?
Unless we are tailoring a fully-inclusive wedding package for you, you will need to source and liaise with your own suppliers. Melbourne has a huge range of wonderful wedding professionals. We have a very good list of suppliers who are all moderately priced but highly skilled professionals: Djs, MCs, Celebrants, Photographers, Cake Makers, Florists etc.
4How Many Hours Does Our Wedding Package Include?

We offer a seven (7) hour wedding package (unlike any other venue in Melbourne). If your ceremony commences at 3pm it will conclude at 10pm. We charge $5.00 pp/phr should you wish to extend the time to 11pm (Friday and Saturday only).

For morning wedding preparations you also have access to the honeymoon cottage from 11am on the morning of the wedding.


 

BOOKING PROCESS

1Can we come and have a look at the Castle at a weekend?
Yes, you can come for a viewing in the weekend or during the week. Viewings must be booked in advance by calling one of our Wedding Coordinators on 59688392 or 0438873687. You can also email or book a tour online through the book a tour page on this website.
2How long can you provisionally hold a date for us?
Once you’ve been for a viewing, we can provisionally hold a date for you for 10 working days. If we haven’t had any other interest in that date by the end of the 10 days we can extend the hold for you but if we do have another couple interested in the date then we will ask you whether you would like to book or release the date at the end of the 10 days.
3What deposit do I have to pay when I confirm a date?
Once you have booked a date, we will send out our terms and conditions, they need to be signed and returned to Avalon Castle, via emailed, posted, or in person. As well as your deposit of $1000. Once we have received your deposit and your signed terms and conditions, we will send you your deposit receipt.
4Will I have one contact at Avalon Castle when planning my wedding or will I deal with a number of different people?
Our Team will work with you thought out your wedding preparation and be there on your wedding day.

 

CATERING & WINE

1Do You Cater For Special Dietary Requirements?
We most certainly do. These days, we are all a lot more informed and we understand the food dietaries are incredibly important. No only do we cater for various dietaries such as vegans, vegetarians etc, but we go to great lengths to ensure that they are attended to. Food allergies (also) should be advised early.
2Half Price Children / Suppliers?

Children aged between 5 to 12 are charged at 50% of the full (per head) rate. Toddlers and babies 4 years old and under are free of charge. We reserve the right to provide an (age appropriate) meal for toddlers if the parents require one.

Professional suppliers who are working at the reception venue and have been working for more than three hours will require a meal. This is charged to the couple at 50% of the full (per head) rate. All professional vendors are seated on the mezzanine area.

3What happens with my Wedding Cake?

We can serve your wedding cake as a dessert option with cream and berries for $2.50 per person. We offer complimentary cake cutting and service of your cake on the tea and coffee table, and a cake table for display.

If you would like your cake individually served, this must be pre-arranged prior to your wedding date. We provide standard cake bags if you would like guests to take your wedding cake home. If you want special bags or boxes you will need to provide them.


 

ACCOMMODATION

1Can we stay the night before our wedding?
The night of your wedding the Castle Cottage is complimentary. You can choose to hire the Castle Cottage the night before or after your wedding. If available
2Accommodation at Avalon Castle?

We have 6 rooms, all with their own ensuites.

3 doubles and 2 queens which also have a single bed, as well as 1 suite that has a Queen room with a separate lounge with a pull out double bed and single bed. The price includes continental breakfast with an option to pay for the upgrade to a hot breakfast.

There are also B&B’s locally. We can give you the contact details of all local accommodation when you book.

3Do you have any nearby accommodation recommendations?
Yes, on our Guest Information page. We have added some a variety of local B 'n B's for your convenience.

 

LOGISTICS

1What time can we arrive at the Castle on our Wedding Day?
Your wedding is the only wedding on your date here at Avalon Castle. Exclusive hire of the Castle starts at 1 pm or you can per arrange an earlier time if needed.
2Can we drop anything off the day before our wedding?
Yes, you can drop table plans, name cards, bonbonnieres, decorations etc. the day before your wedding.
3Do you allow children at the Castle?
Yes, we welcome children to the Castle but ask that they are supervised at all times.
4Do you have any high chairs we can use?
Yes, we have 3 high chairs which you can use.
5What time do we need to leave the Castle the next day?
You will need to be vacated by 10:30 am. This is so we can clean the rooms before the next event starts.
6Will I need a microphone for the speeches?
We provide you with a wireless microphone for speeches in the Banquet Hall.
7Can you provide an easel to hold our table plan?
Yes, we provide an easel which can hold your table plan.
8What time do we have to finish the party?
In order to conform with our premises license and out of consideration for local residents, all weddings on Friday and Saturday night must finish by 11 pm. Every other day it must finish at 10pm including Sunday.
9When do I have to confirm final numbers?
We need an idea of your final numbers, 3 months prior to your wedding date with a progress payment. Your actual final numbers and menu need to be confirmed at least 3 weeks before your wedding.
10Do you provide children’s entertainment?
No, we don’t but we do have an excellent local children’s entertainer listed on our supplier list.
11Can my photographer come to the Castle before the wedding to look around?
Yes, as long as you make an appointment beforehand
12Do I need to hire a wishing well?
No, we have a wishing well that you can use at no charge.
13Is the Castle lit from the outside at night time?
Yes, there are lights to and from the car park of the Castle and there are lights on the wall overlooking the Castle.
14Do I have to lay the name cards etc. out on the morning of our wedding or can you do that for us?
We can lay the tables with your name places, boutonnieres, menus etc. as long as they are given to us in table order. We will lay these out for you on the day of your wedding.
 

CALL MELBOURNE'S PREMIER WEDDING VENUE

Contact us & see why couples everywhere love Avalon Castle

We run tours by prior appointment but if you are in the area, give us a quick call. We do not run tours during functions but drop us a line and let us know when you would like to visit.


Currently, we are required to pre-record names and contact details of all visitors to the castle.

CALL US ON

(03) 5968 8392